Return Policy:
If it is felt that Lacquers have an unacceptable defect, please package and return them to Apollo Masters Corporation (AMC) so they can be evaluated. It is important to package them carefully so they arrive to AMC plant in an "as new condition". If the discs are used or damaged in a way where AMC cannot determine what the reported defect is, they will not be accepted for return. Lacquers will only be accepted back for credit or replacement from the original purchaser. Any returned lacquers will be evaluated and at AMCs sole discretion, determination will be made if the lacquers are eligible for replacement or credit. Because AMC does not have any control on storage conditions, shipping conditions, handling, or cutting technique, AMC will not accept any discs back that have been returned for processing issues. If returned discs are determined to not have manufacturing defects, customer may request AMC to repackage the lacquers for pick up at customers expense, otherwise they will be disposed of accordingly. There are no other express or implied warranties, including no warranties of merchantability or fitness for use or purpose sold. AMC is not responsible for consequential, pecuniary, or incidental damages resulting from the use or improper functioning of the product, even if the loss or damage is caused by the negligence or other fault of AMC. Unused lacquers in their original packaging accepted for return by AMC may be subject to a 20% restocking fee.

Styli:
Please inspect your Transco styli carefully before using. Each stylus has been carefully inspected and photo serialized. If defects are found please notify AMC immediately after receipt for claims on return or replacement. Styli are extremely delicate and can easily be damaged installing or in use for cutting lacquers. AMC will not warranty styli once they have been installed or used, there is no time warranty for how long a stylus will last. If it is felt a Transco stylus was defective after it has been installed or used, please return it to AMC for inspection. The returned styli will be evaluated and at AMC's sole discretion, determination will be made if styli are eligible for replacement or credit. If returned styli are determined to not have manufacturing defects, customer may request AMC to repackage the styli for pick up at customers expense, otherwise they will be disposed of accordingly. Return claims will only be accepted from original purchaser. There are no other express or implied warranties, including no warranties of merchantability or fitness for use or purpose sold. AMC is not responsible for consequential, pecuniary, or incidental damages resulting from the use or improper functioning of the product, even if the loss or damage is caused by the negligence or other fault of AMC. Unused styli in their original packaging accepted for return by AMC may be subject to a 20% restocking fee.